Effective Date: 01/01/2026
Welcome to CleanDistrict. By booking, scheduling, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully before confirming any appointment or payment.
CleanDistrict provides residential, commercial, move-in/move-out, deep cleaning, post-construction cleaning, and specialty cleaning services within New York City and surrounding areas.
All services are subject to availability, scheduling confirmation, and operational capacity.
A booking is considered confirmed once payment, deposit, or written service approval has been received.
Clients are responsible for providing accurate information regarding:
Service address
Property condition
Size of the property
Access instructions
Requested services
CleanDistrict reserves the right to adjust pricing if the actual condition or scope of work differs from the original request.
By confirming your service agreement with CleanDistrict, you acknowledge and agree to the following:
Returns, exchanges, and monetary refunds are NOT permitted under any circumstances.
This policy applies regardless of whether the service has been fully utilized or not.
Clients may request:
An alternative service date
A change of service address
A rescheduling request subject to availability
This policy also applies to:
Custom service bookings
Advance payments
Deposits
Special cleaning contracts
Recurring service agreements
Failure to use a scheduled service does not qualify for a refund.
Clients may request to reschedule services with reasonable notice.
Rescheduling requests are subject to:
Team availability
Operational scheduling
Service area coverage
CleanDistrict reserves the right to charge additional fees for last-minute changes or extended travel requirements.
The client must ensure safe and timely access to the property at the scheduled appointment time.
If access is not provided:
The appointment may be canceled
Additional fees may apply
The service may be considered completed for scheduling purposes
CleanDistrict is committed to delivering high-quality cleaning services.
If a client is dissatisfied with any completed service, concerns must be reported within 24 hours of service completion. CleanDistrict may, at its sole discretion, offer a touch-up or corrective visit when applicable.
This does NOT constitute a refund policy.
CleanDistrict is not responsible for:
Pre-existing damage
Wear and tear
Improperly installed items
Fragile or unsecured objects
Damage caused by faulty plumbing, electrical systems, or structural conditions
Clients must notify the company of any delicate surfaces or special handling requirements prior to service.
Cancellation requests must be submitted prior to the scheduled service time.
Deposits and payments remain non-refundable under all circumstances.
Client information is used exclusively for scheduling, communication, billing, and operational purposes.
CleanDistrict does not sell or share personal information with third parties except where required by law.
For questions regarding these Terms & Conditions, please contact:
📞 718-510-6588
📧 contact@thecleandistict.com
🌐 https://thecleandistict.com/
By booking any service with CleanDistrict, the client confirms that they have read, understood, and agreed to these Terms & Conditions.
